On The Frontline
Improve performance, efficiency, relationships and profitability.
Course details
Suitable for all levels
From $375.00
See upcoming course dates for pricing and availability
08:30-16:30
Course locations vary – view individual courses for specific locations.
This educational workshop doesn’t focus on sales, but on the differentiators that will help enhance relationship building, refine strategies and improve processes to increase selling and positively impact your bottom line.
The workshop explores ways to acquire new customers, enhance relationships with existing clients, retain loyalty, encourage repeat business and generate client referrals.
What you will be learning in this course
Stop guessing. Start
Who is this course for?
On The Frontline is designed for those in the sign and print industry who are customer facing.
It is suitable for business owners, estimators and project managers looking to enhance and improve relationships with their clients, as well as anyone within the business who is involved with selling.
Business owners
Account teams
Sales teams
Estimating teams
Project teams
Client teams
The workshop is designed for newcomers as well as established professionals and companies.
Why book this course?
On The Frontline focuses on the differentiators that can help enhance relationship building, refine strategies and improve processes to increase selling and positively impact your bottom line.
It is an excellent forum for anyone involved with selling, providing an opportunity to share ideas and experiences while exploring ways to improve customer relationships, loyalty, repeat business and referrals.
This course can help you:
Acquire new customers
Enhance relationships with existing clients
Retain customer loyalty
Encourage repeat business and client referrals
Identify your points of difference
Understand YOUR value
Improve efficiencies and increase profits
Building
Frequently asked questions
Is On The Frontline a general sales course?
No. On The Frontline is built specifically for the sign and print industry. It focuses on client conversations, customer experience, communication, value and sales confidence in a signage setting.
Who should attend this course?
This course is suitable for business owners, sales teams, estimators, project managers and anyone involved in client conversations or selling signage.
Is it suitable for experienced people?
Yes. Experienced people can use the course to refresh their approach, improve communication, strengthen client relationships and build more structure into the way they sell.
Where is the course held?
On The Frontline is commonly held at Ivy Tech Community College, Jeffersonville but we do have various host locations, please check the course page for dates, timings and locations.
What does the course cover?
The course covers customer experience, communication, client retention, points of difference, time management, value, efficiency and practical ways to improve sales conversations.
How much does the course cost?
Please check the course page to view upcoming dates and course prices.
Can’t find the answer you’re looking for? Get in touch and we’ll help.
It's time to
It's time to
We help signage, print and design businesses choose the right products, source them properly and avoid the mistakes that cost time and money.
We care about getting things right, sharing what we know and helping you bring projects together.
